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  • Data recovery guide

If you're going to recover files from an SSD device, read this article first: File Recovery Specifics for SSD devices

Most likely you came to this page because you need to recover your data lost during some computer accident. Sometimes such a recovery can be a very tricky task that only data recovery experts can solve, but most cases fit well into one of the typical file recovery scenarios in the list we compiled. All you need to do is pick the most relevant case from the list below and get detailed instructions on how to get the data back in that particular case, but before going into action we recommend you read our general advice on data recovery.

General advice:

1. First and foremost: Stay calm, don't hurry, and don't worsen the situation. Ensure that no further alterations are made to the storage device where the lost files resided. Don't save files to the damaged disk. If it's your system (boot) disk, from which the operating system loads, then it is best to just shut down the computer. Make all software preparations on a different computer.

2. Learn more about data recovery. We recommend you to read our article File Recovery Basics: How Data Recovery Works. You'll understand how data recovery works and what to expect from it in your particular case. You may also estimate chances for successful file recovery for several typical cases in our article: Predicting Success of Common Data Recovery Cases.

3. Inspect the affected disk. Don't work on disks with damaged hardware. Symptoms that a hard drive has hardware problems:

  • Your system does not recognize the device anymore, or it appears under an unusual name.
  • The hard drive makes unusual noises, clicks, starts too slowly.
  • Bad blocks constantly appear on your hard drive.
  • SMART inspecting programs report a severe hardware failure event. You may use our data recovery programs for such inspection.

Important! If you believe that the hard drive in the computer is malfunctioning, use R-Studio Emergency to create an image of the entire hard drive. DO NOT DO ANYTHING ELSE WITH IT BY YOURSELF ANYMORE! Don't try to run a scan or recovery procedure. Don't try to use some other data recovery software. Remember, tampering with a drive in this condition will surely inflict more damage to your files. At best, you'll have to pay extra money to a professional data recovery service. At worst, you'll lose all your data for good. Bring the drive to qualified data recovery professionals. They have special equipment, software, and, most important, the required skills to work with such drives.

4. Try to work with images rather than actual disks. This keeps your data safe from accidental data corruption. Read this article for more details: Clone Disks Before File Recovery.

5. Prepare a large enough place to store recovered files and images, if necessary. Never try to save recovered files on the disks where they resided.

6. Last but not the least: don't buy any data recovery software unless you're sure it can recover files in your particular case. Any decent data recovery program allows you to work in its demo mode to find your lost files and estimate their chances for their successful recovery. Please note that even if the program shows you a correct file and folder structure, that doesn't guarantee that the files can be successfully recovered. Only successfully previewed files can be successfully recovered.

Typical data recovery cases:

Data Recovery Feedback
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I really love your R-Studio product, I am doing Data Recovery as a professional, I used RS since the early versions and I loved the product, as far as I can tell, R-Studio, especially the Tech Version (but including the standard) is one of the best and excellent tools for a pro to have in the arsenal of tools in a pro DR lab, especially combining with the specialized Data Recovery hardware providers like DeepSpar, and PC3000, the rest of `wannabees` out there are waste of time, strongly recommend
I lost more than 200K files from my NAS due to a mistake. I tried 3 different recovery solutions over the 4 TB raid disks, and all of them performed ok but to be honest none of them were able to Raw recover the files and rename them with meaningful names out of the Metadata like R-TT did, then I was able to sort again my files and pictures and kind of restore all of them.

R-TT may not be the easiest or most user-friendly solution, but the algorithm used for the renaming saved me THOUSAND of hours of opening ...
Just recovered my old ext4 partition with R-Studio after trying testdisk and R-Linux without success. That partition was overwritten by another ext4 partition and I was losing my hope until I tried R-Studio demo. It detected all my files and directories again!

Bought it and 100% recommend it for anyone with a similar issue.
Genuinely tried every free program available without luck of recovering a deleted file from months ago. Thinking my file was deleted forever and lose all hope I came across this website as a recommendation.

I was reluctant as it seemed pricey compared to other programs, but damn worth every penny. It managed to even find files I thought were wiped from existence.

Kudos to r-tools, thank you!
Why make incremental backups, when there is R-Studio?

I`m an IT professional who has worked from home for over a decade. Early on in my career, I configured an HP ProLiant Server (Raid 1+0) as a workstation that I would remote into from my laptop. As technology evolved, I began to use it only for email and as a config file repository.

A short while ago, one of the drives degraded, but the HP ProLiant Server (Raid 1+0) still functioned fine on the remaining drive. I was complacent and didn`t replace the ...